October 7, 2025
IndexPilot ("IndexPilot," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and process personal information when you use or interact with our websites, services, and applications that link to or reference this Privacy Policy (collectively, the "Services"). By accessing or using our Services, you acknowledge that you have read and understood the practices described below.
If you disagree with any aspect of this Privacy Policy, please do not use our Services.
1. WHO WE ARE
IndexPilot provides indexing automation and monitoring tools that help users manage the visibility of their website pages across search engines. Our services may include features like sitemap syncing, auto-indexing, IndexNow API integration, and notifications. We operate primarily in the United States and use third-party service providers for hosting, analytics, and payment processing.
2. INFORMATION WE COLLECT
2.1 Information You Provide Directly
Account registration data (e.g., name, email, company, and password)
Payment data submitted via Stripe (we do not store full credit card information)
Support messages and communications
2.2 Information Collected Automatically
IP addresses, browser type, device information, and timestamps
Cookies and usage analytics
Site interaction behavior (e.g., login frequency, feature usage)
2.3 Information from Third Parties
Data from integrations or tools you connect (e.g., Google Search Console, Framer, Webflow, Wordpress, etc.)
3. HOW WE USE YOUR INFORMATION
We use personal data to:
Provide and maintain our Services
Enable customer support and respond to inquiries
Manage subscriptions, payments, and billing
Analyze usage to improve product experience
Detect and prevent fraud or misuse
Communicate updates or product announcements (with consent, if required)
4. LEGAL BASES FOR PROCESSING (EEA/UK)
If you reside in the EEA, UK, or Switzerland, our legal bases for processing include:
Performance of a contract (e.g., delivering the Service)
Legitimate interests (e.g., security, product improvement)
Consent (e.g., marketing communications)
Legal obligations
5. DATA SHARING
We do not sell your personal data. We may share your information with:
Trusted third-party service providers (e.g., AWS, Stripe, Intercom)
Authorities when legally required (e.g., law enforcement)
Successors in business transfers (e.g., merger or acquisition)
All service providers are bound by data protection obligations.
6. COOKIES & TRACKING TECHNOLOGIES
IndexPilot uses cookies and similar technologies to:
Authenticate users and manage sessions
Collect analytics and improve user experience
Deliver essential functionality
Where required by law, we obtain your consent before using non-essential cookies. You may manage your preferences in our cookie banner or browser settings.
7. DATA RETENTION
We retain personal data as long as needed to provide the Services or fulfill legal obligations. Examples:
Account data: Retained during the active subscription + up to 90 days post-cancellation
Billing records: Up to 7 years for compliance
Support communications: For internal records and follow-up
You may request deletion by contacting privacy@indexpilot.ai.
8. SECURITY
We use industry-standard measures to protect your data, including:
TLS encryption for data in transit
AES-256 encryption for stored data
Access controls and monitoring
Regular vulnerability assessments
If you suspect unauthorized access, contact us immediately at support@indexpilot.ai.
9. YOUR RIGHTS
Depending on your location, you may have rights to:
Access or update your personal information
Request deletion or correction
Object to processing or request restriction
Withdraw consent for marketing
Request a copy of your data (portability)
To exercise your rights, email privacy@indexpilot.ai.
10. INTERNATIONAL DATA TRANSFERS
We may transfer and process your data in the United States or other countries. For international transfers from the EEA/UK/Switzerland, we rely on Standard Contractual Clauses and other safeguards.
11. CHILDREN’S PRIVACY
IndexPilot does not knowingly collect or process personal data from children under 18. If you believe we have done so, contact us and we will delete it.
12. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. Material changes will be communicated via email or notification on our site. Your continued use of the Services after any update constitutes acceptance.
13. CONTACT
If you have questions or requests related to this Privacy Policy, please contact:
IndexPilot
Global Linked Affiliates LLC
41 University Drive, Suite 400
Newtown, PA 18940
United States
Email: privacy@indexpilot.ai